The Rules of Blackjack

Blackjack is the casino game where your decisions affect the outcome most. That makes the rules worth learning properly, and it makes the differences between tables worth checking before you play.

This page covers how the game works, what the various rules do to your odds, and what basic strategy actually says. It is a rules explainer, not a guide to winning — the house retains an advantage on every blackjack table, and no strategy removes it.

The objective, stated correctly

The most common description of blackjack is that the object is to get as close to 21 as possible without going over.

That is not the object, and the distinction matters. The object is to beat the dealer.

To do that you must first avoid busting, and then either outscore the dealer or have the dealer bust. Those are different goals. A hand of 13 against a dealer showing a 6 is often a good hand to stand on, not because it is close to 21 but because the dealer is likely to bust. Playing to reach 21 rather than to beat the dealer leads directly to hitting hands you should stand on.

Card values

CardValue
2 through 10Face value
Jack, Queen, King10
Ace1 or 11, whichever is better for the hand

A hand containing an ace that can count as 11 without busting is a soft hand. An ace and a 9 is a soft 20. A hand with no ace, or where the ace must count as 1, is a hard hand.

The distinction matters because a soft hand cannot bust on the next card. That changes how you should play it.

A blackjack is an ace with any ten-value card on the first two cards. It outranks every other hand totalling 21, including a 21 made from three or more cards.

How a hand plays out

  1. You place a bet. You and the dealer each receive two cards. One of the dealer’s cards is face up; the other, the hole card, is face down.
  2. If the dealer shows an ace, insurance is offered as a side bet.
  3. If the dealer shows an ace or a ten, they check the hole card for blackjack. If they have it, the hand ends immediately — all bets lose except a player blackjack, which pushes.
  4. You act on your hand. Your options are stand, hit, double (double the bet and take exactly one more card), split (with a pair, separate into two hands with a matching bet), and at some tables surrender (forfeit half the bet and end the hand).
  5. The dealer reveals the hole card and draws on 16 or less, standing on 17 or more. The variable is soft 17: some tables have the dealer stand on it, others hit.
  6. If the dealer busts, everyone still in wins. Otherwise the higher total wins.

Winning bets pay even money. A winning blackjack usually pays 3 to 2 — and that word “usually” is the most important one on this page.

The payout rule

Basic strategy

The decisions that matter, stated correctly

Basic strategy is a calculated answer for every combination of your hand and the dealer’s upcard. The dealer’s upcard is the input most beginners ignore, and it changes the correct play more than your own total does.

Always split aces and eights
Two aces played as one hand is a total of 12. Split, and each ace starts a hand at 11. Sixteen is the worst total in the game; two eights split gives you two hands starting at 8.
Never split tens or fives
Twenty is already a strong hand. A pair of fives is a hard 10, which you want to double, not split.
Double on 11 against a dealer 2 through 10, and on 10 against a 2 through 9
This is much wider than the advice usually given. Restricting doubles to a dealer 4, 5 or 6 leaves most of the value on the table. The underlying logic is simple: double when your total beats the dealer’s upcard, counting a dealer ace as eleven.
Stand on any hard total of 17 or more
A hard hand is one with no ace, or where the ace must count as one to avoid busting. Drawing to a hard 17 costs money on every table.
Never take insurance, and never take even money
Insurance is a separate side bet on whether the dealer holds a ten underneath. It pays 2 to 1 on an event that occurs less often than that. Even money is the same bet dressed up as a safe choice when you hold a blackjack.
Skip the side bets
Perfect pairs, 21+3 and similar optional wagers carry a far higher house edge than the main game. They are separate products sharing a table.
What this does and does not achieve. Correct basic strategy brings the house edge down to well under one percent on a favourable table. It does not remove it. Playing perfectly still means losing over time — more slowly than playing badly, which is the entirety of what strategy buys you.
The correct play also changes with the table rules. A strategy chart matched to the exact number of decks and the soft 17 rule is more accurate than any general summary, including this one.

This is the check to make before any other. Two tables can be identical in every respect and differ by more than a full percentage point on the payout line alone.

How the other rules move the odds

Reference sources

Rules, house edge figures and strategy references used in this article.

  1. Blackjack: rules, rule variations and house edge — Wizard of Odds
  2. Blackjack rule variations, full list — Wizard of Odds
  3. Basic strategy calculator — Wizard of Odds
  4. Blackjack variants: single deck and 6-5 payouts — Wizard of Odds
  5. Guide to casino games — Safer Gambling Aotearoa, Health New Zealand | Te Whatu Ora
  6. Online Casino Gambling Act 2026 — New Zealand Legislation
  7. Online Casino Gambling Regulations 2026 — New Zealand Legislation
  8. Information for online casino customers — Department of Internal Affairs
  9. Gambling Helpline Aotearoa New Zealand — free, confidential support service

Two of these deserve a note, because they are commonly described the wrong way round.

European blackjack is not better for the player. In the European format the dealer takes no hole card, so a dealer blackjack is only revealed after you have acted — and you lose any additional money committed to doubles and splits. It costs roughly 0.11% against the standard game, rather than saving you anything.

Fewer decks help, but rarely enough. A single-deck game is worth about half a percent, which is genuine. It is also the rule most often paired with a 6 to 5 payout, and that combination leaves you worse off than an ordinary eight-deck table.

Basic strategy

Independent assessments

What independent sources currently say

Wizard of Odds, a long-established independent analyst with no commercial relationship to the operator, has blacklisted every casino in this group.

The finding
All casinos operated by The Palace Group / Buffalo Partners are blacklisted. The stated reasoning is that the group recently changed player terms and conditions and breached contracts with casino affiliate sites, which the analyst reads as a sign of internal difficulties. Players are urged to avoid the site.
The nuance worth keeping
The same source acknowledges that casinos in this group have generally been reputable in the past. The concern is about a recent change in conduct rather than a long-standing pattern. That distinction matters when weighing a warning about an operator that has traded for over two decades.
How to weigh this. A blacklist entry is an opinion, not a legal finding, and the operator holds a recognised licence. But the reason given — unilateral changes to player terms — is directly relevant to anyone holding a balance, because the terms that govern a withdrawal are the terms in force when you try to make it.
This page previously scored the operator 8.5 out of 10 and called it “a reliable choice” and “secure and trustworthy”. That assessment was not supported.

Two commonly repeated shortcuts are worth correcting specifically.

“Double on 10 or 11 only when the dealer shows 4, 5 or 6.” Far too narrow. The correct range is doubling on 11 against a dealer 2 through 10, and on 10 against a 2 through 9. Following the narrow version passes up most of the value doubling offers.

“Just get to 17 and stand.” This is close to the “mimic the dealer” approach, which never doubles or splits. Played consistently it produces a house edge of over 5% — more than ten times a well-played game.

Full strategy charts matched to the exact rules of your table are published free by Wizard of Odds. They are more accurate than any summary, including this one.

Variants you will encounter

VariantWhat differsEffect on odds
Classic / AmericanDealer takes a hole card and peeks for blackjackBaseline
EuropeanNo hole card; dealer draws after you actSlightly worse for the player
Atlantic CityEight decks, late surrender availableSurrender is a small plus; more decks a small minus
Multi-handYou play several hands per roundOdds unchanged, amount at risk per round multiplied
Live dealerStreamed from a studio with a real dealerOdds unchanged; pace set by the studio

Our live casino page covers how live dealer tables differ in pace and cost, and blackjack online covers the online format specifically.

Bonuses and blackjack

Blackjack has one of the lowest house edges in a casino, which is precisely why bonus terms treat it poorly.

Wagering contributions for blackjack are commonly reduced to 10–20%, or the game is excluded from bonus play entirely. At 10% weighting, a 30x wagering requirement becomes an effective 300x in turnover — and playing an excluded game while a bonus is active can void it outright.

If blackjack is what you want to play, declining the bonus is usually the better arrangement. Our casino bonuses page explains the mechanics, and note that under the Online Casino Gambling Regulations 2026 a bonus from a licensed New Zealand operator cannot exceed NZ$100, or 200% of the deposit or bet, whichever is lower.

Where New Zealand’s rules sit

Operators serving New Zealand before 1 May 2026 may continue until 1 December 2026. From that date only operators that have applied for a licence may continue, with licences expected from early 2027 and a public register published by the Department of Internal Affairs.

Licensed operators will be required to offer limits on deposits, spending and play duration; self-exclusion effective within 24 hours; behaviour monitoring; age verification with a minimum of 18; and to prohibit credit card and buy-now-pay-later deposits.

A note specific to this game. Blackjack rewards attention, and that is part of its appeal — but Safer Gambling Aotearoa is clear that while knowledge and judgement may improve your chances in partial-skill games, chance still plays a large role. The house edge is small on a good table. It is not zero, and it does not become zero with practice. Our responsible gaming page covers the tools available, and New Zealand gambling laws guide sets out the timeline.

About this page

What it is, what it is not, and what to check before you act on it.

Information, not advice
This page is published for information. It is not financial, legal or gambling advice, and nothing on it is a recommendation to gamble. Gambling costs money over time by design; no strategy, system or bonus changes that.
Check it yourself before you act
Licensing, ownership, bonus terms, withdrawal limits and country availability all change, sometimes within weeks. Anything stated here was accurate when the page was last reviewed. Confirm the current position on the regulator’s own register and in the operator’s own terms before you deposit.
Corrections
Claims on this site are checked against primary sources — regulator registers, legislation and operator terms — and the sources used are listed below. Where we get something wrong, the page is corrected rather than defended.
Play safe
You must be of legal gambling age to play. Set a deposit limit before your first deposit, not after a losing session — and never gamble money you need for something else.
Free, confidential support in New Zealand: Gambling Helpline Aotearoa (24 hours a day)  ·  Safer Gambling Aotearoa  ·  BetBlocker (free device blocking).
The term that matters most

One withdrawal cap, shared across every brand in the group

The rule
Non-progressive winnings are limited to around €4,000 per week where a withdrawal is five times or more your total deposits — and the calculation runs across every casino in the Palace Group, not per site. Progressive jackpot wins are reported as exempt.
Why the group-wide part matters
Spin Casino, Royal Vegas, Ruby Fortune and All Slots are separate brands with separate websites, separate sign-ups and separate marketing. A player could reasonably hold accounts at several without realising they belong to one another. The withdrawal cap does not reset per brand — holding four accounts gives you one cap, not four.
When it bites
The trigger is winning more than five times what you deposited — in other words, precisely the outcome a player is hoping for. A NZ$20,000 win against modest deposits is not paid as NZ$20,000. It is released in weekly instalments over months, with the balance sitting in a gambling account throughout.
StageReported timing
Internal approvalUp to 24 hours
E-wallet transit after approvalSame day to 48 hours
Card or bank transfer after approval2 to 7 business days
Identity verification is required before a first withdrawal is released. These figures come from third-party reporting; terms change without notice, and the group has been criticised specifically for changing player terms. Check the operator’s current terms before relying on any of this.

Frequently Asked Questions

What does a blackjack pay?

Traditionally 3 to 2 — a NZ$20 bet returns NZ$30. Many tables now pay 6 to 5, returning NZ$24, which costs the player about 1.39% in expected return. Check the payout before you bet.

Is single-deck blackjack better?

The single deck itself is worth about 0.48% to the player. However, single-deck games are frequently paired with a 6 to 5 payout, which costs about 1.39% — leaving you worse off overall than a standard eight-deck 3 to 2 table.

What is the difference between hard and soft 17?

A soft 17 contains an ace counting as 11, such as ace-6. Whether the dealer hits or stands on soft 17 is a table rule. A dealer hitting soft 17 costs the player about 0.22%.

Should I ever take insurance?

No. Insurance is a side bet paying 2 to 1 on an event that happens less often than one time in three. Even money, offered when you hold a blackjack, is the same bet in different packaging.

When should I double on 10 or 11?

On 11 against a dealer 2 through 10, and on 10 against a dealer 2 through 9. Advice limiting doubles to a dealer 4, 5 or 6 is far too narrow and gives up most of the value.

Does basic strategy mean I will win?

No. Correct basic strategy reduces the house edge to well under one percent on a favourable table, but it does not eliminate it. The effect is to lose more slowly, not to profit.

Where can I get help if gambling is causing problems?

The Gambling Helpline is free and available 24 hours a day on 0800 654 655, or by free text to 8006. Support is also available to whānau and friends.