This is a factual profile of a casino brand listed on this site. It contains no offers, no rating, and no link to any operator.

Animated scroll through the Wildz Casino homepage as seen from New Zealand in September 2026
A scroll through the Wildz Casino homepage as it appeared to a New Zealand visitor in September 2026. Screen recording for information only, not an advertisement: no online casino is currently licensed in New Zealand. Free, confidential help is available from the Gambling Helpline on 0800 654 655 or by free text to 8006. 18+.

Two things distinguish this brand from the others in this section. The operating company and licence number have both changed recently, and much of the material still circulating about it has not caught up. And where the figures go wrong, several of them run in the operator’s disfavour — an unusual result that says something useful about how that material is produced.

The licence details are superseded

Licence details out of date

The operating company and licence number have changed

 PreviouslyReported position now
Operating companyRootz Limited, Malta (C83903)Granturo Malta Ltd, Malta (C107733)
MGA licenceMGA/B2C/599/2018MGA/B2C/1079/2025, Tier 1, issued September 2025
Launched2019 — unchanged
Why this matters if you want to verify
Searching the Malta Gaming Authority’s public register for “Rootz Limited” will not return the current authorisation. The entity to search is Granturo Malta Ltd. Reporting notes that many third-party sites — and in at least one case a sister brand’s own licensing page — still display the superseded details.
What a Tier 1 MGA licence carries
Player fund segregation, and access to independent dispute resolution through the MGA’s own player support function. That is a meaningfully stronger position than an operator with no accessible complaints route — though it remains a Maltese remedy, not a New Zealand one.

Wildz is widely described as “established in 2019 by Rootz Limited.” The launch date is right and the original operator is right, but the entity has since changed.

Wildz Casino site footer with links to News, Bonuses, Games, Responsible Gaming and the sister brands Wheelz, Spinz and Chipz
The footer of the Wildz-branded site as captured in September 2026: brand links (including sister brands Wheelz, Spinz and Chipz) and country flags, but no operator name or licence number — the register is the only reliable source. An overseas licence is not a New Zealand authorisation: until the Department of Internal Affairs publishes its register from early 2027, no operator can be described as licensed for online casino gambling in New Zealand. 18+.

The practical consequence is the one worth carrying: checking the MGA register for “Rootz Limited” will not find the current authorisation. Reporting notes that many third-party sites still carry the old details, and that a sister brand’s own licensing page did too. This is a good illustration of why a licence number on a website is a claim about a moment in time rather than a current status.

The bonus terms

The term to understand

A maximum bet set as a percentage, not a fixed amount

Most casinos cap the stake during bonus play at a fixed figure — commonly around NZ$5. The rule reported in operation here is different: a percentage of the bonus credited. That produces very different limits depending on how much bonus you hold.

Bonus creditedMaximum bet at 10%Risk of breaching it
NZ$20NZ$2.00Very high — below many games’ default stake
NZ$50NZ$5.00High
NZ$200NZ$20.00Moderate
NZ$500NZ$50.00Lower
The trap is at the small end. A player claiming a modest bonus faces a stake cap of a couple of dollars — below the default bet on plenty of games, and easy to exceed without noticing. The smaller the bonus, the tighter the constraint.
Two things to check on any bonus. Whether the maximum bet is a fixed figure or a percentage, and whether it counts the total stake per round. In-game features that multiply a bet — extra-bet toggles, feature purchases — can push the total over a cap without changing the visible base stake.

The wagering point deserves expanding because it is the most consequential distinction in bonus terms generally.

35× on bonus only is not the same as 35× on deposit plus bonus. On a NZ$500 bonus from a NZ$500 deposit, the first means NZ$17,500 of required turnover; the second means NZ$35,000. The multiplier is usually quoted without the base, which makes the number uninterpretable on its own.

Non-sticky matters too. In a non-sticky structure your own deposit is used first and remains withdrawable, and the bonus can be given up to release it. In a sticky structure the whole balance is locked until the requirement is met. That is a substantial difference, and it is rarely spelled out.

Our casino bonuses page explains how these terms interact, and our free spins page covers why 200 spins at NZ$0.10 is NZ$20 of covered stakes rather than anything larger.

Note that under New Zealand’s regulations, a bonus from a licensed operator cannot exceed NZ$100, or 200% of the deposit or bet, whichever is lower. A NZ$500 match has no lawful equivalent in the licensed market.

Two currencies, one offer

Wildz Casino promotional banner advertising a 100% bonus up to €500 plus 200 free spins
The offer as a banner: ‘100% bonus up to €500 + 200 free spins’ — the euro version, alongside the NZ$500 and CA$500 versions quoted elsewhere. Shown for information only, not as an offer: no operator is yet licensed for online casino gambling in New Zealand under the Online Casino Gambling Act 2026, and a licensed operator’s bonus will be capped at NZ$100 or 200% of the deposit, whichever is lower. 18+.
Spotting unlocalised content

Two currencies in one description of one offer

The same welcome offer is routinely described five times over, in two different currencies, with three different totals. It is worth setting out, because the pattern is the clearest available signal that a casino listing has been adapted from another market rather than researched.

Where it appearsWhat it says
Hero text100% up to NZ$500 + 200 free spins
Introductiona package worth up to CA$2,000 + 200 free spins
Quick overview table100% up to NZ$500, minimum deposit NZ$10
Welcome bonus section100% up to CA$500, then 50% up to CA$500, minimum CA$10
Bonus tableUp to NZ$500
Three of the five references were left in Canadian dollars. The two-deposit total in Canadian dollars is CA$1,000, while the introduction claims CA$2,000 — so even the unconverted figures disagree with each other.
The most likely explanation is a Canadian review with the currency symbol replaced in some fields and not others. The correct New Zealand figures happen to be NZ$500 and NZ$500 across two deposits — but that was arrived at by coincidence rather than by checking.
What to do with this as a reader. If a casino page quotes an offer in more than one currency, or gives two different totals for the same package, treat every figure on it as unverified. Go to the operator’s own terms page.

This is worth carrying as a reader tool. A page quoting one offer in two currencies has been adapted rather than researched, and every other figure on it should be treated the same way.

Wildz Welcome Bonus page describing a first deposit match up to €500 plus 200 free spins with 35x wagering
A Wildz welcome bonus page quoting the offer in euros — ‘up to €500 + 200 free spins’, 35× wagering on free-spin winnings — one of the currency versions in circulation. Shown for information only, not as an offer: no operator is yet licensed for online casino gambling in New Zealand under the Online Casino Gambling Act 2026, and a licensed operator’s bonus will be capped at NZ$100 or 200% of the deposit, whichever is lower. 18+.

The group behind the brand

Wildz is the flagship of a group that also includes Wheelz, Caxino, Spinz and others. All operate under the same company and the same MGA licence.

Two consequences follow, and unlike most group structures found on this site, one of them favours the player.

Complaints and regulatory decisions apply across the group. A ruling affecting one brand affects the framework governing all of them.

Self-exclusion operates network-wide. Excluding yourself at one brand excludes you across the group. That is a genuine harm-reduction feature and is stronger than a per-site exclusion — precisely the opposite of the Palace Group arrangement covered on our Lucky Nugget page, where it is the withdrawal cap that is shared while the brands market independently.

The group also operates a shared cashback pool across brands, reported at 10–20% weekly with a 1× wagering requirement. A loss rebate is still a loss rebate — our cashback bonuses page explains what the research says about that structure — but 1× is unusually low, and claims of “no wagering requirements” overstate it.

The public complaint record

Public complaint record

Documented withdrawal disputes, and what caused them

Independent complaint platforms carry published accounts from players at this casino. They are worth reading because they show a specific mechanism in operation rather than a general grievance.

A withdrawal voided under the maximum bet rule
One published account reproduces the operator’s email. The player was told that bets had been placed exceeding 10% of the bonus credited to the account, that this breached the bonus terms, and that the withdrawal request had been cancelled and the winnings voided.
The player’s account states they had read the terms and had written confirmation from support that they were compliant, before the withdrawal was refused.
Cancelled withdrawals
A separate complaint describes a withdrawal request cancelled after ten days, with the balance no longer available and live chat unable to assist.
The escalation route in practice
Another account describes a player pursuing a substantial disputed sum being directed by the regulator to an alternative dispute resolution body, then by that body back to the operator, and receiving no response from the operator. A formal complaints route exists on paper; this account describes it circling.
How to weigh this. Complaints accumulate at any operator with volume, and one side of a dispute is not the whole of it. What makes these worth reporting is the consistency: all concern getting money out, and one reproduces the operator’s own stated reason.
Listings for this casino routinely score it above 8 out of 10 and call it “top-tier” without mentioning any of this.

Game returns

Four games are routinely listed with their return figures side by side: 96.21%, 88.12%, 95.97% and 96.01%.

The 88.12% figure is a progressive jackpot slot, and it is correct for base play — a slice of every stake funds the jackpot pool rather than returning through ordinary wins. Presented in a list beside three games in the 96% range with no comment, it reads as comparable. It is not: roughly NZ$11.90 lost per NZ$100 staked against roughly NZ$3.20 to NZ$4.00.

The same unannotated figure turns up on other brands in this section, which suggests it comes from a shared dataset rather than from anyone checking it.

Listings tend to put French, American and European roulette together without distinguishing them. French roulette with the half-back rule on even-money bets is among the best value in a casino; American roulette carries roughly double the house edge of European. Our live casino page covers the figures.

Where New Zealand’s rules leave this

Operators serving New Zealand before 1 May 2026 fall within the transitional arrangements and may continue until 1 December 2026. From that date, only operators that have applied for a licence may continue.

A Malta licence is not a New Zealand authorisation. It does carry independent dispute resolution through the MGA, which is more recourse than most operators profiled here offer — but it is a Maltese remedy.

Until the Department of Internal Affairs publishes its register from early 2027, no operator can accurately be described as licensed for online casino gambling in New Zealand. Our New Zealand gambling laws guide sets out the timeline.

What to check for yourself

The operating entity in the footer, and whether it matches what the licence register returns — not what a third-party page says. What the wagering multiplier applies to, bonus only or deposit plus bonus. Whether the bonus is sticky. The spin value behind any free spins figure. And whether self-exclusion applies to the brand or the whole group.

Our casino reviews page sets out the full checklist.

Disclaimer

This page is published for information. It is not financial, legal or gambling advice, and nothing on it is a recommendation to gamble or an endorsement of any operator.

You must be 18 or older to gamble online in New Zealand.

No link on this page goes to an operator’s cashier, and none will. Reach any casino by typing the address yourself.

Player accounts described here are individual reports rather than findings. Licensing, ownership, bonus terms, withdrawal limits and country availability all change, sometimes within weeks, and this page covers a period in which the New Zealand market is being restructured. Confirm the current position in the operator’s own terms and on the regulator’s own register before acting on anything here.

Free, confidential help is available in New Zealand from the Gambling Helpline on 0800 654 655, or by free text to 8006, 24 hours a day.

Reference sources

Operator and licensing research, legislation and public health guidance used in this article. No link below goes to a gambling operator.

Frequently Asked Questions

Who operates Wildz Casino?

It launched in 2019 under Rootz Limited (Malta, C83903) and is now reported as operated by Granturo Malta Ltd (Malta, C107733), under MGA licence MGA/B2C/1079/2025, Tier 1, issued September 2025. Searching the MGA register for the old entity will not return the current authorisation.

Does 35x wagering apply to my deposit as well as the bonus?

Reported as bonus money only, in a non-sticky structure. On a NZ$500 bonus that is NZ$17,500 of turnover rather than NZ$35,000, and your own deposit stays withdrawable. Listings that give the multiplier without the base leave the figure uninterpretable.

How much are 200 free spins actually worth?

Reported at NZ$0.10 per spin, released 25 per day over eight days — NZ$20 of covered stakes in total. The number of spins tells you nothing without the spin value.

Is there cryptocurrency support?

No. The MGA licence prohibits it. Descriptions of “limited cryptocurrency support” as a shortcoming miss the point: it is a licence condition, not a design choice.

Is POLi available?

Reported as not available. Our deposit methods page covers the payment routes that do work from New Zealand.

Does self-exclusion apply across the group?

Reported as network-wide across the group’s brands, which is stronger than a per-site exclusion.

Is Wildz licensed in New Zealand?

No. No operator is. A Malta licence is not a New Zealand authorisation, though it does provide access to independent dispute resolution through the MGA. The DIA register opens from early 2027.

Where can I get help if gambling is causing problems?

The Gambling Helpline is free and available 24 hours a day on 0800 654 655, or by free text to 8006. PGF Services offers free counselling on 0800 664 262. Support is also available to whānau and friends.

Wildz Casino: Operator Profile
8.5/10