Launched 2017, Curaçao licensed, operated by Faro Entertainment N.V. through a Maltese subsidiary. A large lobby with a genuinely broad live casino, a headline welcome package worth up to $2,250, and a complaint pattern around withdrawal speed that reviewers disagree about.

Who operates it

Two companies, one casino

Who runs this casino, and under which licence

What the phone number gives away
The brand presents itself as a standalone operation, with little public information about the company behind it.
The support line gives the structure away: a +356 number, which is Malta.
Licence holderFaro Entertainment N.V., registered in Curaçao
Managing companyFaro Entertainment Europe Limited, a subsidiary with an office in Malta — which is why the support number is Maltese
Current licenceReported as OGL/2024/194/0642, issued under the present Curaçao gaming authority and disclosed in the operator’s public terms
Launched2017
Which licence system actually applies
Listings that still cite a “Curaçao eGaming” licence are describing the old master licence system, abolished in January 2025 and replaced by direct licensing with published numbers.
The operator’s own terms already carry a new-style number. Much of the third-party coverage has not caught up.
What a Maltese subsidiary does and does not mean
It means the operation has a real office and a real corporate structure, which is more than some offshore brands offer. It does not mean a Malta Gaming Authority licence. The gaming licence is Curaçao’s, and that is the regulator a New Zealand player would be complaining to.
Check the footer before you register. The operating entity and licence number are disclosed there, and a licence number you can look up on the regulator’s register is worth more than any description of how reputable a licence is.

Reputation

Reputation, both sides

Reviewers disagree about this one, and the split is informative

In its favour
One major complaints database finds no unfair or exploitative clauses in the terms, records a complaint volume proportionate to the casino’s size, and notes it appears on no significant blacklist. Another site has awarded it a trust certificate.
Against it
Another reviewer rates it “Doubtful”, saying the pattern of identity-check and delayed-withdrawal complaints is too persistent to ignore. A German review site placed it on their blacklist over a denied payout.
A recent account, in a player’s own words
A customer posting within the last month described winning around $4,700, being fully verified beforehand, using no bonus funds — and the withdrawal sitting as pending for twenty-five days, with support repeatedly citing high demand. They escalated to both the Curaçao regulator and a complaints service.
Verification complete, no bonus involved, and the delay still ran to weeks. That is the shape of the complaint pattern.
How to hold both findings at once
Terms that are fair on paper and payouts that are slow in practice are not contradictory. One reviewer assesses the contract; another assesses the experience. Both can be right, and the second is what you will encounter.
Marketing copy for this casino leans on a “solidified reputation” for fair and secure gaming. “Medium-trust, not high-trust” is the more defensible description, and it is the one to work from.
Two practical steps if you play here. Complete identity verification when you register rather than when you withdraw — though note that the account above was already verified. And keep withdrawal requests within the weekly limit where you can, since anything above it is released in instalments regardless.

How many games?

Published counts for this lobby contradict each other.

Figures in circulation run from “over 1,500 titles” to “over 4,000 games” — and both appear in the operator’s own material, in different places.

Take either figure with caution. Lobby counts include variants and rotate constantly, and a range that wide is not worth trusting at either end.

What is verifiable and more useful: the live casino runs on Playtech, Evolution and Pragmatic Play Live. Three live providers is genuinely unusual — most casinos carry one or two. If live dealer play is your reason for choosing a casino, that is a real point in its favour.

Banking

Around 40 deposit methods are supported, including cards, Skrill, Neteller, PayPal, MuchBetter, AstroPay, MiFinity and a long list of cryptocurrencies.

Minimum deposit around $15. Minimum withdrawal around $30. Processing stated at up to 24 hours, though reviewers report a review period running to 24–72 hours and, in some accounts, considerably longer.

Withdrawal ceilings matter more than the minimum, and they are the figures least likely to be advertised. Reported limits sit at around €5,000 weekly and €15,000 monthly, with method-specific caps varying widely and larger wins paid in instalments.

Our casino deposit methods page covers which routes work from New Zealand, and our fast payout casinos page explains where withdrawal delays actually originate.

How much to trust it

Three things are worth stating plainly before you weigh the bonus.

This is not a New Zealand or EU regulated casino. The licence is Curaçao’s, and Curaçao is the regulator you would be complaining to.

The bonus arithmetic is clean — $225 + $450 + $750 + $825 does total the advertised $2,250.

Curaçao oversight is materially lighter than MGA or UKGC oversight. That is not a reason to rule the casino out, but it decides how much weight the word “licensed” can carry here.

Set against the alternatives, that puts Mr Bet below any MGA or UKGC brand on recourse, and above the operators holding no licence you can look up at all.

A Curaçao licence is not evidence of thorough scrutiny. Read any claim that it is as marketing rather than verification.

Where New Zealand’s rules are going

No online casino currently holds a New Zealand licence.

Licences are being allocated by competitive auction running July to October 2026, with a reported fifteen available. From 1 December 2026, operators that have not applied must stop serving New Zealanders. Licensed operators are expected from early 2027, with a public Department of Internal Affairs register and a bonus cap of NZ$100 or 200% of the deposit.

If you hold a balance here, withdraw it well before December. With weekly and monthly ceilings and larger wins paid in instalments, a substantial balance takes time to clear.

The Malta Gaming Authority is the usual benchmark for a recognised regulator. From 2027 the relevant register for a New Zealander will be the Department of Internal Affairs one. Our New Zealand gambling laws guide sets out the timeline.

Support

Free, confidential help is available in New Zealand: the Gambling Helpline on 0800 654 655 or free text 8006, 24 hours a day, and PGF Services on 0800 664 262.

Our self-exclusion guide covers bank gambling blocks and device blocking software — both of which work regardless of what tools any operator offers.

Disclaimer

This page is published for information. It is not financial, legal or gambling advice, and nothing on it is a recommendation to gamble or an endorsement of any operator.

You must be 18 or older to gamble online in New Zealand.

No link on this page goes to an operator’s cashier, and none will. Reach any casino by typing the address yourself.

Player accounts described here are individual reports rather than findings. Licensing, ownership, bonus terms, withdrawal limits and country availability all change, sometimes within weeks, and this page covers a period in which the New Zealand market is being restructured. Confirm the current position in the operator’s own terms and on the regulator’s own register before acting on anything here.

Free, confidential help is available in New Zealand from the Gambling Helpline on 0800 654 655, or by free text to 8006, 24 hours a day.

Reference sources

Independent casino databases, complaint records, regulator information, legislation and New Zealand support services. No link below goes to an operator’s cashier.

Frequently Asked Questions

What is the wagering requirement on the welcome bonus?

Reported at 45× on the first deposit and 40× on the later parts. The figure is not stated prominently, so confirm it in the bonus terms before opting in.

Is there a cap on bonus winnings?

Yes. Reporting describes bonus-derived withdrawals capped at 200% of the bonus amount. On the first deposit that is roughly $450 from a $225 bonus, after around $10,000 of turnover.

Is there a withdrawal limit?

Reported at around €5,000 per week and €15,000 per month, with method-specific ceilings and larger wins paid in instalments.

Who operates Mr.Bet?

Faro Entertainment N.V., registered in Curaçao, managing the site through Faro Entertainment Europe Limited in Malta. The Maltese subsidiary is why the support line is a +356 number.

Does it hold a Malta licence?

No. The Maltese company is a subsidiary; the gaming licence is Curaçao’s, reported as OGL/2024/194/0642 under the current authority.

How many games are there?

Figures in circulation run from “over 1,500” to “over 4,000”. Treat lobby counts with caution. The live casino running Playtech, Evolution and Pragmatic Play Live is the more verifiable strength.

Is it trustworthy?

Reviewers disagree. One major database finds no unfair clauses and no blacklist entry; another rates it “Doubtful” over persistent withdrawal-delay complaints, and a recent customer account describes a verified, bonus-free $4,700 win pending for twenty-five days.

Where can I get help if gambling is causing problems?

The Gambling Helpline is free and available 24 hours a day on 0800 654 655, or by free text to 8006. PGF Services offers free counselling on 0800 664 262.

Mr.Bet Casino
7.5/10