Operated by Apollo Entertainment Ltd, Yukon Gold Casino is a well-established brand and part of the Casino Rewards family, along with sister sites Zodiac Casino and Captain Cooks Casino. Since its launch in 2002, Yukon Gold Casino has been providing a thrilling online gambling experience to players worldwide.
Registration Process
To fully enjoy the wide range of games and exclusive Yukon Gold Casino offers, players must create an account. The registration process requires players to provide essential details, including their full name, address, gender, occupation, and preferred currency. Rest assured that Yukon Gold Casino maintains a transparent data collection policy, ensuring the safety and security of personal information.
User Experience
Yukon Gold Casino provides a user-friendly experience across different devices, including desktop, mobile, and tablet. Our experts thoroughly tested the platform and found the following experiences on each device:
Desktop
The desktop version of Yukon Gold Casino offers a distinct interface. After creating an account, players will enter a separate section dedicated to games and account management. The website features a pleasant theme with earthy colours, evoking a sense of nature and adventure. While the design is not particularly captivating, it is functional and easy to navigate.
Interface
The separation of homepages may require some adjustment from users, as switching between pages can be slightly inconvenient. However, saving the login credentials in the browser’s history or using the auto-login feature can streamline the process. The game categories are well-organised, and the terms and conditions are easily accessible for players seeking clarification on bonuses and other details.
Performance
Yukon Gold Casino performs well on desktop, with fast loading times, smooth scrolling, and quick category changes on the main page. According to GTmetrix, a website effectiveness tool, it received an impressive 96% score for performance. However, the account page can be slower, and changing between categories may occasionally cause the site to freeze. GTmetrix awarded the account page a performance score of 21%.
Mobile
The mobile version of Yukon Gold Casino provides a satisfactory experience for players on the go. In fact, our testers found that the mobile version runs even better than the desktop version. The website is optimised for smaller screens, ensuring a seamless and enjoyable gambling experience.
Yukon Gold Casino Games
Yukon Gold Casino offers an extensive selection of games across various categories, including slots, table games, and live casino games. Here’s a breakdown of our experts’ findings:
Slots
Players can choose from over 260 exciting slot games at Yukon Gold Casino. The collection includes a variety of video slots and jackpot slots. Some popular examples include 10000 Wishes, 11 Champions, 5 Reel Drive, Age of Discovery, Atlantean Treasures, Cash Splash, Immortal Romance Mega Moolah, and Treasure Nile.
Table Games
Yukon Gold Casino provides 47 titles in the table games category. Players can enjoy different variations of roulette, such as American Roulette, Euro Roulette, and French Roulette. The casino also offers a range of blackjack options, including Atlantic City Blackjack, Multi Hand Classic Blackjack, and Premier Blackjack with Side Bets. Baccarat enthusiasts will find games like No Commission Baccarat, Real Baccarat with Holly, and Real Baccarat with Courtney.
Live Casino Games
For a more immersive experience, players can explore the live casino section, which features 13 exciting titles. Each category—Live Baccarat, Live Blackjack, and Live Roulette—offers thrilling gameplay with professional dealers, bringing the authentic casino atmosphere to players’ screens.
Payment Methods
To take advantage of Yukon Gold Casino promotions, players must first deposit funds after completing the Know Your Customer (KYC) procedure. It’s important to note that while the minimum withdrawal is $10, withdrawals made through Direct Bank Transfer have specific limits and fees:
- Withdrawals under $3000: $30 fee
- Withdrawals over $3000: $60 fee
The internal withdrawal processing time is two business days, excluding weekends and holidays. Most payment methods do not have withdrawal limits, except for debit cards. For example, Visa withdrawals are subject to the following limits:
- Per day: $50,000
- Per week: $85,000
- Per month: $170,000
VIP Program
Yukon Gold Casino offers a VIP program that rewards loyal players with exclusive benefits and promotions. Players can climb the VIP ladder by accumulating VIP points through wagering on available games. For every $10 wagered, players earn one VIP point. Fifty VIP points automatically convert to one Status Point, which determines the player’s VIP status level.
Customer Support
Yukon Gold Casino provides reliable customer support options to assist players with any inquiries or issues they may have. The available support channels are:
- Email: [email protected]
- Live Chat: 24/7
Players can reach out to the support team at any time via live chat for prompt assistance. For less urgent matters, email support is also available.
Bonuses and Promotions at Yukon Gold Casino
Yukon Gold Casino has been offering competitive bonuses and promotions for almost two decades. If you are new to Yukon, the promotions available to you are impressive. As of December 2023, for example, new players who deposit at least $10 CAD get 150 chances at winning a whopping $1 million jackpot on their mega-money wheel.
If you aren’t lucky enough to bag the mega money bonus, your second deposit as a newbie will be matched by Yukon by 100%, up to the amount of $150. It’s useful to know that wagering requirements are 200x the bonus amount. It’s also useful to know that new players have 7 days from signing up to claim either of the aforementioned promotions.
Bonuses and promotions at Yukon are in no way limited to new players. The casino also offers an irresistible rewards programme to all its players. The rewards programme has 6 levels, each offering its perks. Players earn points simply by playing, with every 100 points earned equaling $1 CAD in chips. These chips can then be used on the plethora of games offered by Yukon. Chips aren’t the only return. Cash prizes, holidays and invitations to sporting events are also on the agenda. We like that all new players are automatically included in the rewards programme. We also found it an intuitive journey to check our loyalty points balance for our account from the site homepage.
Security Measures
Security should be high on anyone’s list when it comes to choosing an online casino. That’s why we were pleased to see that Yukon also adheres to a stringent verification procedure for new players, which includes providing a verification document. For example, this could be a valid ID, proof of ownership of the bank accounts being used to deposit/withdraw funds, or a document confirming your residence. If this information cannot be verified, the account will not be approved.
Aside from player verification, Yukon Gold is one of a few online casinos with licences from multiple regulators. This is important, as online casinos with multiple licences often provide better benefits to their players. This includes higher standards of security and great customer support. It normally means more transparent bonus rules and wagering requirements too.
Progressive Jackpot Games at Yukon Gold Casino
Progressive jackpots and slot games go hand in hand at Yukon. The online casino has a wide variety of progressive jackpots available. At the time of writing, over 550 jackpot games are on offer. In case you didn’t know, they are jackpots that specifically increase every time a game is played but not won. We love that Yukon offers free bonus rounds to players within many of their progressive jackpot games.
The jackpots are also first-class in size. For example, as of December 2023, the jackpot on their popular Mega Vault Millionaire slot game stands at over $5 million CAD.
Statistically, progressive jackpots come with higher variance and lower chances of winning. So, jackpots of this magnitude might seem unbelievable to some. But, Yukon carries an impressive track record when it comes to jackpot payouts. The casino holds the world record for the biggest progressive jackpot payout on a slot game! In 2018, $28 million CAD was won by a player in the United Kingdom. This was won by playing their most popular slot game, Mega Moolah.
Other popular progressive jackpot slots at Yukon Gold include Game of Thrones, Mermaid Millions and Immortal Romance. The casino also has a great selection of table games and live casino gaming. Their live casino platform is powered by Evolution Gaming, a leading software provider.
Yukon Gold Casino’s Approach to Player Privacy and Data Protection
Yukon Gold Casino takes their responsibility to keep their players safe, seriously. The casino guards any personal and financial data you share with them, with 128-bit SSL encryption. This is a fancy way of saying it takes the necessary precautions to prevent anyone from being able to see your data whilst in transit. The casino’s digital certificate is from GoGetSSL. Once your information arrives on the casino’s server, they protect it by using an industry-standard firewall.
Accessibility Features
The casino’s website and app are intuitively designed. Navigation is easy, graphics and signposting are clear and games are sensibly categorised. All this makes for minimal time spent searching and maximum time spent playing.
The website is also available in English, French and German. Being a Canadian-based online casino, it’s great that players from Quebec have the option to access the site in French.
Regional Availability and Licensing Information
Yukon Gold Casino is part of the Casino Rewards Group and is owned by Apollo Entertainment Limited, which in turn operates under the control of the Malta Gaming Authority. The casino has also been granted licenses by the Kahnawake Gaming Commission. This commissioning body regulates online gambling sites in the Canadian state of Kahnawake.
The regulators mentioned are known for implying strict control when it comes to safety. Therefore, players of Yukon Gold Casino can be assured of the legitimacy and security of the site.
The casino has jurisdiction in Canada, so all Canadian-based players can play. The casino is also available in some countries outside of Canada. However, certain countries are restricted from accessing Yukon Gold Casino. This includes, but is not limited to, Australia, Hong Kong, South Africa and the United States.
User Testimonials and Feedback on Yukon Gold Casino
As of December 2023, Yukon Gold Casino has over 2700 reviews and a TrustScore of 4.3 stars on Trustpilot. Only 19% of reviews scored 3 stars or less, with over 70% awarding 5 stars.
Practically every review mentions their customer support. Available 24/7 via email and live chat, reviewers applaud minimal wait times and the ability to interact with real customer support agents rather than a bot. Issues regularly appear to be resolved in minutes, with a robust email support system in place for those queries that might be a little more complex or require attachments.
In addition to Yukon customer support, it is clear players appreciate the option to play games in demo mode or for real money. Players also clearly appreciate the site’s average payout rate of 96.16%. Payout rates of 96% and above are considered good in the industry. It is worth mentioning that the payout rate for each specific game, more commonly known as Return to Player (RTP) will vary from the average. This can always be easily checked on the information tab for each game.
It’s nice to see that Yukon asks its players to leave Trustpilot reviews, whether positive or negative. However, we would like to see the casino respond to more reviews on the site. At the time of writing, Yukon had responded to 57% of negative reviews within 2 weeks of them being posted.
Community Engagement and Social Responsibility Initiatives
Yukon Gold Casino truly leads by example when it comes to transparency with their customers on the fairness of their games. They do this with their eCOGRA Safe & Fair Audit Report. This report is updated monthly and even includes the previous month’s payout percentages. Anyone can read the report by clicking on the seal at the bottom of their site. This is transparency rarely offered by other casinos, and we hope other industry greats will follow suit in the future.
Conclusion
Yukon Gold Casino offers a comprehensive online gambling experience with a diverse selection of games, exciting promotions, and a user-friendly interface. While the desktop version may have some minor navigational issues, the mobile version ensures smooth gameplay on the go. The VIP program provides additional incentives for loyal players, and the customer support team is readily available to address any concerns.
Remember to enjoy the thrill of Yukon Gold Casino’s games and offers responsibly.
FAQs
What distinguishes Yukon Gold Casino’s VIP program from other loyalty programs?
Yukon Gold Casino is part of Casino Rewards, an acclaimed loyalty rewards programme with around only 20 member casinos.
How does Yukon Gold Casino ensure fairness and integrity in its games?
Yukon Gold Casino is fully licensed and regulated by the relevant professional bodies. The casino has passed all eCOGRA tests for game randomness, ensuring fairness and integrity for all its players.
What makes Yukon Gold Casino’s mobile interface stand out?
Yukon Gold Casino’s mobile interface is made with HTML5, which means the casino web pages are optimised to fit your mobile screen. Overall, your experience with using your mobile to access the site will match that of a computer screen. The casino also launched an app for Android in 2023.