Launched 1998, one of the oldest online casinos still trading. Owned today by Super Group, a New York-listed company that also owns Betway and Spin, and licensed through Bayton Ltd in Malta.
Before anything else, a question about whether you can use it at all.
New Zealand availability
The withdrawal cap is shared across the whole family
The withdrawal cap
Three different answers in circulation, and none of them current
Introduction: “part of the Bayton Ltd group”
FAQ: “Baytree Interactive / Digimedia Group under the Palace Group brand portfolio”
| Ultimate owner | Super Group (SGHC), based in Guernsey and listed on the New York Stock Exchange. Also the parent of Betway and Spin. |
| Malta licensing entity | Bayton Ltd, under MGA licence MGA/B2C/145/2007 — the same number as its sister brands |
| Other market entities | Baytree Interactive Ltd under Kahnawake, and a separate entity for Ontario. Which company you contract with depends on where you are. |
| Launched | 1998. Genuinely one of the oldest online casinos still trading. |
Who owns it
What holds up well here
Several things about this operator are genuinely better than the market average.
The verification requirements are unusually clear. The actual documents are named, the reason for each is explained, and a bank card photo should show only the first and last four digits.
Complete verification during signup rather than waiting until you cash out. That single step removes the most common cause of withdrawal delays here.
The responsible gambling tools are real ones — deposit limits, reality checks, self-exclusion — and limit increases are subject to a cooling-off period while decreases are not.
BetBlocker and Gamban both work against this operator, and neither is controlled by it. Blocking software you install yourself is the one control a casino cannot switch off.
How to block Jackpot City Casino is a fair question to settle before you open an account rather than after.
Where the published figures fall down
The game count circulates in three different figures — 600+, 500+, 600–800+. The operator’s own parent company says over 500. Take lobby counts with caution; they include variants and rotate.
Bonus terms are rarely published alongside the offer. The usual justification runs like this:
“Because bonus amounts can change, it’s better to communicate the evergreen structure… This approach helps set the right expectations while keeping the information accurate over time.”
That is a copywriting note rather than a reason, and it turns up in much the same words across the sister brands.
The reasoning is sound and the conclusion is wrong. Amounts do change; wagering multiples, maximum bets and cashout caps change far less, and those are what determine whether a bonus is worth taking. Reporting for other markets puts this operator’s welcome package at 35× on a non-sticky basis, which is a reasonable figure and exactly the sort of thing an evergreen page should say.
“Support staff are well-trained on NZ payment methods (including POLi, Skrill, and bank transfer timing).” POLi does not appear anywhere in this casino’s own list of deposit methods. That is invented specificity.
The app
A dedicated app with APK download “for devices where Google Play access is limited” is promoted.
Google Play access is not limited on New Zealand devices. Google restricts real-money gambling apps to countries whose licensing regimes it recognises, and New Zealand has none yet. The absence is regulatory, not technical.
Installing an APK means enabling Android’s “unknown sources” permission on a device you also bank with, and the permission stays on afterwards. Use the mobile browser — the page itself says the entire lobby, banking and account management work there.
Our Android casinos guide covers this properly.
Where New Zealand’s rules are going
Licences are being allocated by competitive auction running July to October 2026, with a reported fifteen available. From 1 December 2026, operators that have not applied must stop serving New Zealanders. Licensed operators are expected from early 2027, with a public Department of Internal Affairs register.
A listed operator already licensed in Malta, Kahnawake and Ontario is better placed than most to apply — and the reported withdrawal from New Zealand suggests it intends to. If it obtains a licence, the protections would then apply here properly, which they do not now.
Our New Zealand gambling laws guide sets out the timeline.
Support
Free, confidential help is available in New Zealand: the Gambling Helpline on 0800 654 655 or free text 8006, 24 hours a day, and PGF Services on 0800 664 262.
Our self-exclusion guide covers bank gambling blocks and blocking software — both of which work regardless of what any operator offers.
The operator was fined for exactly this
This page is published for information. It is not financial, legal or gambling advice, and nothing on it is a recommendation to gamble or an endorsement of any operator.
You must be 18 or older to gamble online in New Zealand.
No link on this page goes to an operator’s cashier, and none will. Reach any casino by typing the address yourself.
Player accounts described here are individual reports rather than findings. Licensing, ownership, bonus terms, withdrawal limits and country availability all change, sometimes within weeks, and this page covers a period in which the New Zealand market is being restructured. Confirm the current position in the operator’s own terms and on the regulator’s own register before acting on anything here.
Free, confidential help is available in New Zealand from the Gambling Helpline on 0800 654 655, or by free text to 8006, 24 hours a day.
Reference sources
Corporate disclosures, independent casino databases, licence registers, legislation and New Zealand support services. No link below goes to an operator’s cashier.
- Jackpot City brand page — Super Group (SGHC), the listed parent company
- Jackpot City: withdrawal limits and group aggregation — Casino Listings
- Jackpot City: shared loyalty network, minimum withdrawal and weekend processing — YummySpins
- Jackpot City: operating subsidiaries by region and payment availability — Gamesville
- Licence verification — Malta Gaming Authority
- eCOGRA — testing agency and dispute resolution provider
- Online Casino Gambling Act 2026 — New Zealand Legislation
- Information for online casino customers — Department of Internal Affairs
- BetBlocker — free device blocking software, run by a registered charity
- Gambling Helpline Aotearoa New Zealand — free, confidential support, 24 hours a day
Frequently Asked Questions
Can New Zealanders still play here?
Check before assuming so. Reporting states the parent group withdrew from the New Zealand market in June 2026 while pursuing a New Zealand licence. Attempt registration and check the cashier.
Who owns Jackpot City?
Super Group (SGHC), listed on the New York Stock Exchange, which also owns Betway and Spin. Licensing runs through Bayton Ltd in Malta and other entities by region. References to Digimedia are out of date.
Is there a withdrawal limit?
Yes. Around €4,000 per week where a withdrawal is 5× or more your total deposits, counted across every casino in the group. Progressive jackpot wins are exempt.
Is Spin Casino the same as Jackpot City?
Separate brands, but they share a parent, a Malta licence number, a loyalty account and the withdrawal cap. Holding accounts at both gives you one cap, not two.
What is the minimum withdrawal?
Around $50, described by one reviewer as the highest across this operator’s brands.
Are withdrawals processed at weekends?
Reportedly not. A Friday afternoon request realistically starts moving on Monday.
What is the wagering requirement?
Not published alongside the offer. Reporting for other markets puts the welcome package at around 35× on a non-sticky basis. Confirm in the operator’s own terms.
Where can I get help if gambling is causing problems?
The Gambling Helpline is free and available 24 hours a day on 0800 654 655, or by free text to 8006. PGF Services offers free counselling on 0800 664 262.
